We were born and raised in the digital age. From the very start, Univers worked with every technology platform known to the HR and benefits industry before developing our own arsenal of solutions.
By designing technology that is specifically geared to deliver our solutions, we ensure the highest level of process and data integration for our clients. The result? Maximum efficiency and administrative time savings. Our proprietary systems also enable us to adapt to clients' needs and industry changes quickly, rather than being subject to the limitations of third-party software providers.
The myUnivers Platform
The myUnivers™ web-based platform provides a full suite of benefits education, enrollment and administration services. The platform works equally well when used as a standalone solution or when used in conjunction with your current HRIS system.
myUnivers serves as a central repository for clean, real-time employee benefits data and features comprehensive transactional tools. As a critical piece of our benefit communications, enrollment and administration process, the myUnivers platform features the following special modules:
- The myUnivers Enroll™ module gives employees the kind of self-service experience you want them to have. As an enrollment module, myUnivers Enroll makes it easy for employees to make their benefit elections cleanly and with minimal error. The module can be greatly enhanced by adding interactive benefits education videos and tutorials.
Our benefit specialists use the very same system as the backbone of our face-to-face and Enrollment Center services, ensuring that all employee and election data is uniformly captured and tied to the client's payroll system.
- The myUnivers BenAdminSM module is a convenient and accurate way to conduct the daily business of benefits administration, including eligibility changes, life event enrollment, administrator approvals, reporting, billing reconciliation and HIPAA-compliant interface with hundreds of insurance and administrative vendors.
- Post-enrollment, the myUnivers Learn™ module is available 24/7 as a self-service portal that gives employees access to personalized data and transactional tools. Employees not only have a chance to review their benefit elections and key plan information, but they can also apply for life event changes and pull payroll deduction summaries.
- Throughout enrollment planning and implementation, Univers makes project management information available to our clients and partners via our myUnivers Manage™ module. This critical tool helps our own service teams and their client-side counterparts stay informed about project status and plans, task assignments, timelines, key contacts and much more.
In addition to being a great resource for managing implementation, myUnivers Manage also generates real-time activity reports, individual benefit statements, post-enrollment reports and employee survey results.
The Univers Mobile App
Our exclusive Univers Mobile App is a new way to help employees and their dependents keep vital personal insurance information – literally, right at their fingertips. Designed for use with any iPhone® iOS or Android™ mobile device, the Univers Mobile App pre-populates specifics relating to an individual's benefit elections across multiple insurance plans, including health, prescription drugs, dental, vision and more. Specifics include policy numbers, co-pay and deductible amounts, carrier contact information and other vital information that in the past would have been distributed across several wallet cards and a stack of at-home paperwork.