
Many employers and partners choose Univers for the quality and education-focus of our benefit counselors. Not only do our counselors work on a non-commissioned basis — eliminating the possibility of sales pressure during enrollment — but they also participate in extensive recruitment, training, certification and incentive programs provided exclusively by Univers. We invest heavily in these counselor programs, resulting in outstanding experiences for our clients and their employees.
Counselor Connect is our proprietary online system for identifying, recruiting, tracking and assigning seasoned benefit-industry professionals. Learn more about Counselor Connect
Prospective counselors: sign up here
All Univers counselors receive Core Curriculum training, which covers the Univers standards and approach to elevating benefits knowledge. Counselors also receive expert-led, case-specific training before each client case, including a thorough review of the client’s benefit offerings.
By establishing the first-ever professional certification program for benefit counselors, Univers has raised the industry standards for counselor knowledge and skills. Counselors undergo intensive Web-based training and testing to achieve the Univers Certified designation, and re-certification is required every two years. The opportunity to become Univers Certified attracts the industry’s top talent to the Univers team.